Privacy Policy

Effective Date: 1st September 2024 

Connect OMNI (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose information in connection with our SMS marketing services.

1. Information We Collect

We may collect the following types of information:

• • Personal Information: This includes your name, phone number, email address, and other identifying information that you provide when signing up for our service or opting in to receive SMS marketing communications.

• • Usage Information: We may collect information about how you interact with our services, including message history, campaign performance, and delivery reports.

• • Device Information: We collect information about the device you use to access our services, such as your device type, operating system, and mobile network provider.

• • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect data related to your interactions with our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• • To send you SMS marketing messages based on your preferences and opt-ins.

• • To improve the functionality and performance of our services.

• • To communicate with you regarding your account or customer support inquiries.

• • To personalize and enhance your user experience.

• • To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

• • With Service Providers: We may share your information with third-party service providers who help us operate our business, such as SMS aggregators and platform providers.

• • For Legal Compliance: We may disclose your information to comply with any legal obligations, court orders, or governmental requests.

• • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• • Access: You have the right to request a copy of the personal information we hold about you.

• • Correction: You may request that we correct any inaccuracies in your personal information.

• • Deletion: You have the right to request the deletion of your personal information, subject to legal obligations.

• • Opt-Out: You may opt out of receiving SMS marketing messages at any time by replying “STOP” to any message you receive from us.

For more details on how to exercise these rights, please contact us at [Your Contact Information].

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no internet or SMS transmission is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it.

8. International Data Transfers

If you are accessing our services from outside of the United Kingdom, your personal information may be transferred to, and processed in, countries other than your own. These countries may have data protection laws different from your jurisdiction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Effective Date.” above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• • Connect OMNI Channel Partners

• • Email: support@connectocp.com

• • Phone: 03301242747

• • Address: 355 – 367 Lisburn Road, Belfast, BT9 7EP, United Kingdom