Improve Payments & Collections with SMS – Connect OCP
Faster payments. Fewer delays. Clear, customer-friendly communication.
Chasing payments doesn’t have to be time-consuming or uncomfortable. At Connect OCP, we help businesses streamline their payment reminders and collections processes with smart, secure SMS messaging tools. Whether you’re managing invoices, subscription renewals, arrears or instalment plans, our platform helps you communicate more clearly, reduce overdue accounts, and get paid faster.
SMS is direct, cost-effective, and trusted by customers, making it the perfect channel for encouraging timely payments and maintaining positive relationships.
Why Use SMS for Payments and Collections?
1. Faster Response Than Email or Post
SMS messages are read almost immediately, with open rates of over 95%. Payment reminders sent by text are far more likely to be seen and acted upon, leading to quicker payments and improved cash flow.
2. Reduce Late Payments and Missed Deadlines
Gentle reminders delivered at the right time can significantly reduce the number of overdue accounts. Use SMS to notify customers of upcoming due dates, failed payments or payment plan instalments.
3. Improve Customer Experience with Clear Communication
SMS is non-intrusive, convenient, and preferred by many customers. Provide short, friendly reminders or include a secure link to a payment portal, making it easy for customers to take action.
4. Automate Your Collections Workflow
Trigger SMS messages automatically based on invoice status, account activity or CRM updates. Reduce the manual effort involved in chasing payments and free up your finance team’s time.
5. Support Compliance and Data Security
Our SMS platform is fully GDPR-compliant and built to handle sensitive financial communications responsibly. You maintain full control over your data and delivery activity.
Use Cases Across Sectors
Finance & Lending – Payment due alerts, loan instalment reminders, arrears follow-ups
Utilities & Telecoms – Bill notifications, direct debit alerts, and payment confirmation
Education & Training – Tuition reminders, exam fee updates, and funding instalments
Lettings & Property Management – Rent reminders, service charge updates, and arrears notices
Subscriptions & Memberships – Renewal notices, failed payment alerts, and discount offers for early settlement
Healthcare & Private Clinics – Appointment fee reminders, insurance excess requests, and payment links
Features That Support Effective Collections
UK-based, high-speed SMS delivery
GDPR-compliant with full opt-out and audit tracking
Secure links to payment portals or online accounts
Message scheduling and automation via API or CRM integration
Real-time delivery tracking and response reporting
Why Businesses Trust Connect OCP for Payment Communication
✅ Trusted by finance, utilities, education and property sectors
✅ Seamless integration with billing platforms and accounting software
✅ Scalable for one-off reminders or bulk messaging
✅ Easy-to-use dashboard for message creation and tracking
✅ UK-based support and strategic guidance from experienced account managers
Streamline Your Collections Process and Improve Payment Rates
Timely, tactful reminders make a real difference. With Connect OCP, you can keep customers informed, reduce overdue payments, and create a smoother, more efficient collections process, without the stress.
