SMS Communication for Travel & Tourism – Connect OCP
At Connect OCP, we empower travel and tourism businesses with fast, reliable SMS messaging and automation tools that enhance the customer experience from booking to return. Whether you’re a travel agency, tour operator, hotel group, or destination marketing organisation, our platform helps you keep travellers informed, engaged, and loyal.
Transform the Travel Experience with Timely Communication
1. Send Real-Time Travel Alerts and Updates
Keep your customers informed with instant SMS notifications. From flight time changes and check-in reminders to gate changes and weather alerts, deliver the right message at the right time, no app download needed.
2. Improve Booking Rates with Personalised Campaigns
Use targeted SMS marketing to promote limited-time offers, seasonal packages, and last-minute deals. With industry-leading open rates, SMS drives engagement and boosts direct bookings.
3. Enhance the Guest Experience with Automated Messaging
Send welcome messages, itinerary updates, excursion reminders, or local tips via automated SMS. Create a smoother, more personalised experience that turns first-time travellers into repeat customers.
4. Manage Cancellations, Delays and Emergencies Effectively
When plans change, communication is key. Use our platform to quickly notify customers about cancellations, reschedules, or emergency instructions, keeping your brand professional and dependable.
5. Encourage Reviews and Post-Trip Engagement
Follow up with guests after their journey to thank them, request reviews, or offer loyalty rewards. Automated SMS sequences help maintain customer relationships and increase brand visibility online.
Travel & Tourism SMS Use Cases
Travel Agents & Tour Operators – Promote offers, confirm bookings, and manage trip reminders.
Airlines & Ferry Services – Provide real-time schedule updates, gate information and delay notices.
Hotels, Resorts & B&Bs – Automate check-in info, service promotions, and local event updates.
Cruise Lines & Excursion Providers – Manage itineraries, safety messages, and on-board offers.
Destination Marketing – Share travel inspiration, local guides and seasonal campaigns with opted-in visitors.
Why the Travel Industry Trusts Connect OCP
✅ Instant, Global SMS Delivery
✅ Compliant with UK GDPR and Data Protection Laws
✅ Integrates Easily with Booking and CRM Systems
✅ Real-Time Reporting and Campaign Insights
✅ Flexible, Scalable Messaging for Businesses of All Sizes
Keep Your Travellers Informed and Inspired
In travel, timing and trust are everything. Connect OCP helps travel and tourism brands build loyalty, reduce friction, and stay connected at every step of the journey, from dream to destination.
